Careful handling of personal data is very important to us at Wien Energie. We take the protection of personal data very seriously and strictly adhere to the data protection regulations.

We reserve the right to adapt this data protection declaration due to legal or technical developments. The version published on this page applies.

Privacy Policy

In this privacy policy we inform you about the processing of your personal data.

If you want to change your privacy settings (grant consent or revoke your previously granted consent), click here to change your settings.

Responsible

Wien Energie GmbH, Thomas-Klestil-Platz 14, 1030 Wien, AT, office@wienenergie.at, +43 1 4004-0

Data security officer

You can contact our Data Protection Officer at:

attn. Datenschutzbeauftragter,
Thomas-Klestil-Platz 14
1030 Wien
Phone: +4314004-0
Email: datenschutz@wienenergie.at

Hosting

Kinsta

Our website is hosted by our processor Kinsta, Kinsta Inc., 8605 Santa Monica Blvd 92581, West Hollywood, CA 90069, USA.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Connection data and other personal data are also processed in connection with various other functions or services in order to operate the website. Detailed information is provided in this Data Privacy Statement and in the individual functions or services.

Server Log Files

Connection data are processed to monitor the technical function and to increase the reliability of our webhost. The duration of processing is limited to 30 days.

The legal basis of processing is the legitimate interest (absolute technical necessity of a server log file as fundamental data basis for failure analysis and for security measures in connection with the “website” service which you have explicitly requested by visiting the website) according to Art. 6 (1) (f) GDPR.

CDN Provider

Key CDN

Parts of our website are hosted by our processor Key CDN, proinity LLC, Faerberstrasse 9, CH-8832 Wollerau, Suisse.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website. However, our processor keeps connection data for security purposes. The duration of processing for security purposes varies and ends with the necessity of the security measures. Furthermore, our processor anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for debugging and the sophistication of our website.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Registration Form

You can register on our website. After you have registered, we will process the data provided in the registration form for the performance of the contract based on the contract concluded with us with your registration according to Art. 6 (1) (b) GDPR.

You have no legal or contractual obligation to provide personal data. You simply cannot register for the service if you do not provide such data.

Data are not transferred to third parties.

Security Services

On this website we use the offer of security service providers such as Captcha services to avoid non-human and automated input.

Google reCAPTCHA

If you give your consent, we will process your personal data in cooperation with the service Google reCaptcha, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as joint controllers for the purpose of avoidance of non human and automatized inputs. We will enable the service to set third party cookies, to collect connection data and data of your web browser. Furthermore we enable the service to build a personal user-ID to conclusively identify the user within the scope of the advertising network operated by Google. The data will be stored on your device for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. A failure to give consent will have the effect of not being able to use reCaptcha or the connected forms.

You can revoke your consent by changing the settings at Privacy settings.

The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Web Fonts

Google Fonts

We process connection data and browser data in cooperation with our processor Google Fonts, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, in order to provide the fonts which the web browser needs to display the website. These data are processed only for the time needed to select and transfer the fonts.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Any further independent processing of data by Google Fonts is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy and in the FAQ of Google Fonts.

Font Awesome

We process connection data and browser data in cooperation with our processor Fontawesome, Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA, in order to provide the fonts which the web browser needs to display the website. These data are processed only for the time needed to select and transfer the fonts.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Any further independent processing of data by Fontawesome is carried out by Fontawesome as sole controller. Detailed information is provided in the Data privacy policy of Fontawesome.

Tag Manager

Google Tagmanager

If you give your consent, we will process your personal data in cooperation with the service Google Tag Manager, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of initiating, controlling and maintaining of further serices on our website. In this case the service mentioned above shall be operated by Google Tag Manager. A failure to give consent will only have the impact meantioned above at the service idem. You can revoke your consent by changing the settings at Privacy settings.

We enable Google Tag Manager the collection of connection data and data of your web browser. This data will be used by Google to advancing their service.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Analysis Services

Google Analytics

If you give your consent, we will process your personal data in cooperation with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content and to execute analysis software and to store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Ads, Profiling, Tracking, Retargeting

Facebook Pixel

If you have given your consent, we will process your personal data in cooperation with Facebook Pixel, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, as joint controllers for the purpose of providing personalized ads and measuring our advertising success.

There will not be any direct impact on the function of the website if you do not give your consent, although we will not be able to provide you with personalized ads on your device if you do not consent. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content. We also enable the service to execute a tracking and recognition software and to store data on your device. The tracking and recognition software then allows the service to enhance its advertising network and to recognize you when you visit other websites or to provide personalized ads. We also use the collected data also to measure our advertising success. Data on your device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR.

The Facebook group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Right to object

You have the right to object to processing if your personal data are processed based on legitimate interests.

We will then cease the processing carried out on this basis, unless there are compelling and legitimate reasons for us to do so.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Withdrawal

You have the right to withdraw your consent at any time by changing the settings at Privacy settings.

If you have given your consent to receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to data subject

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to here.